FAQ

FREQUENTLY ASKED QUESTIONS (FAQ)

🛍️ ORDERING & PRICING

Q: How do I get 20% off my first order? A: Join our mailing list to receive a 20% discount on your first purchase plus insider updates on new products!

Q: What payment methods do you accept? A: We accept: • American Express • Apple Pay • Diners Club • Discover • Google Pay • Mastercard • PayPal • Shop Pay • Zelle • Visa

Q: What's your production timeline? A: Each piece is handcrafted with care: • Custom orders: 1 week processing • Limited production capacity - order early!

Q: What are your price ranges for different products?
A: Our handcrafted items are priced as follows:
• Wreaths: $40-70
• Clothing: Starting at $20
• Jewelry: $3-14
• Home decor: $20-100

🎨 PRODUCTS & COLLECTIONS

Q: What products do you offer? A: Our handcrafted collections include: • Custom Home Decor • Personalized Mugs • Custom T-Shirts • Handcrafted Jewelry • Phone Accessories • Stationery Collections • Easter & Seasonal Designs

Q: What makes your products special? A: Each piece is handcrafted with attention to detail, focusing on affordable luxury for your home.

Q: What customization options are available?
A: We offer personalization across our collections:
• Custom clothing: Names and designs
• Jewelry: Personal engravings
• Home decor: Custom colors and messages
• Wreaths: Seasonal themes

💝 ABOUT US

Q: Tell me about Paisley Decor It A: We are a woman-owned, self-funded business established in 2024, specializing in handcrafted home decor, personalized gifts, and unique treasures. Each design is crafted with love.

📧 STAY CONNECTED

Q: How can I stay updated? A: Subscribe to our mailing list for: • 20% off your first order • New product launches • Insider news • Exclusive updates

A: We want you to love your purchase! However, due to the custom nature of our products, we cannot accept returns on personalized items.

🛍️ ORDERING & PRICING

Q: How do I get 20% off my first order? A: Join our mailing list to receive a 20% discount on your first purchase plus insider updates on new products!

Q: What payment methods do you accept? A: We accept: • American Express • Apple Pay • Diners Club • Discover • Google Pay • Mastercard • PayPal • Shop Pay • Venmo • Visa

Q: How long does order processing take? A: Each piece is handcrafted with care: • Custom orders: 1 week processing • Limited production capacity - order early!

📦 SHIPPING & RETURNS

Q: What's your shipping policy? A: Orders ship after production (typically 1 week). We'll keep you updated on your order status.

Q: What's your return policy? A: Due to the custom nature of our products, we cannot accept returns on personalized items.

Q: How many custom orders can you handle?
A: We maintain quality by limiting production to:
• 10 items per category per week
• First-come, first-served basis
• Peak season may affect timelines

🎁 BUNDLES & SAVINGS

Q: Do you offer bundle options? A: Yes! We offer special pricing on bundled items. Contact us for custom bundle requests.

Q: How can I stay updated on new products? A: Join our insider list to receive: • 20% off your first order • New product launches • Exclusive updates • Early access to seasonal collections